Privacy Policy

In this information age, we know that everyone is concerned about their personal private information and how it is used, especially when it comes to online shopping.  At NAH, we greatly appreciate your business and your trust when it comes to this personal information.  We promise to honor this trust by keeping your information secure, as highlighted by our privacy policy below.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Rattanvn. This policy is not applicable to any information collected offline or via channels other than this website.  By visiting naturalartisanhome.com and shopping on our site, you are accepting the practices described in this statement.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
The type of information we collect:
  • We collect the personal information that you voluntarily provide when you register for an account and use our services.
When you register for an Account or make a purchase, we may ask for the following information:
  • Your name
  • company name
  • mailing address
  • billing address
  • email address
  • telephone number
  • usernames and passwords
We do not process any sensitive information.  All payment data used to make purchases, such as credit card numbers and security codes is stored by our payment processors – Woocommerce Payments, Stripe, and Paypal.  You may read their privacy policies by clicking on the imbedded links.
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

How we use your information:

We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
Vendors, consultants, and other third-party service providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us on our behalf and require access to such information to do that work. We have contracts in place with our thrid parties, which are designed to help safeguard your personal information.  This means they cannot do anything with your personal information unless we have instructed them to do it.  They will also not shatre your personal information with any organization apart from us.  Theya also commit to protect the data they hold on our behalf and to reatin it for the period we instruct.  The categories of third parties we may share personal information with are as follows:
  • Data Analytics Services
  • Payment Processors
We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

CCPA Privacy Rights (Do Not Sell My Personal Information):

Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights:

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at min.vilata@gmail.com
Children’s Information:
  • Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Updates to this Privacy Policy:
  • We will update this notice as necessary to stay compliant with relevant laws.  We may update this privacy policy from time to time.  The updated version will be indicated by an “updated” date at the bottom of the page and it will be effective as soon as it is accessible.  We encourage you to review this privacy policy frequently to be informed about how we are protecting your information.